Scenario: The Franklintown City Council ultimately voted to expend bus service t


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Scenario:
The Franklintown City Council ultimately voted to expend bus service to address the congestion problem in Franklintown, but left many implementation issues unaddressed. The Council has asked the City Manager to examine these issues and then propose an implementation plan for approval.
The City Manager is strongly leaning toward providing the expanded bus service using the existing Transit Agency. However, he knows that the city and Transit Agency particularly are facing strong criticism from local interest groups for the lack of diversity among Transit Agency personnel, particularly bus drivers.
Action Items:
Write a one-page memo for the City Manager the briefly explains why it is important to have diverse personnel in the Transit Agency – this will be the basis for a public statement intended to demonstrate the City’s commitment to diversity.
The memo should briefly explain each step in HR process:
Getting the Right People or Planning and Acquisition
Maximizing Performance or Development
Maintaining an Effective Work or Retention and Rewards/Sanctions)
The memo should also describe at least one step the Transit Agency will take in each part of the HR process to increase the diversity in the Transit Authority work force.
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