Do the employees have the needed experience to be successful at their


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“Leading with Questions-Situational Leadership Interview”
Length of Paper: 6-8 pages, double-spaced
Reference Criteria: Use 2 or more references
Situational Leadership is a powerful tool for guiding executive coaches in interacting with their clients. The Executive Coaching Guide was derived from the Situational Leadership Model and adds more structure to the leadership process. The key interaction between executive coaches and their clients is to identify performance shortfalls and their causes. Using the Updated PROBE (questions on page 31-33 in Goldsmith text which are stated below), conduct an interview with a leader of your choice. Write up your findings from interview, and apply your new coaching skills and knowledge learned throughout the course to your leader. Your paper should include an introduction, body with coaching principles and theories, your experience of the interview, and a conclusion. APA, edition 7.

A. Information Open-ended, exploratory question: How are performance expectations com- municated to employees?
Direct, follow-up questions:
Have clear performance expectations been communicated to employees?
Do employees understand the various aspects of their roles and the priorities for doing them?
Are there clear and relevant performance aids to guide the employees?
Are employees given sufficient, timely, behaviorally specific feedback regarding their performance?
B. Resources Open-ended, exploratory question: What do your employees need in order to perform successfully?
Direct, follow-up questions:
Do employees have the materials needed to do their jobs?
Do employees have the equipment to do their jobs?
Do employees have the time they need to do their jobs?
Are the processes and procedures defined in such a way as to enhance employee performance?
Is the work environment safe, clean, organized, and conducive to excellent performance?
C. Incentives Open-ended, exploratory question: How are employees rewarded for success- ful performance?
Direct, follow-up questions:
1. Are there sufficient financial incentives present to encourage excellent performance?
2. Are there sufficient nonfinancial incentives present to encourage excel- lent performance?
3. Do measurement and reporting systems track appropriate activities and results?
4. Are jobs enriched to allow for fulfillment of higher-level needs?
5. Are there opportunities for career development? D. Motives
Open-ended, exploratory question: How do your employees respond to the performance incentives you have in place?
Direct, follow-up questions:
1. Are the motives of the employees aligned with the incentives in the environment?
2. Do employees desire to do the job to the best of their abilities? 3. Are employees recruited and selected to match the realities of the work
environment? 4. Do employees view the work environment as positive?
5. Are there any rewards that reinforce poor performance or negative consequences for good performance?
E. Capacity Open-ended, exploratory question: How are employees selected for their jobs?
Direct, follow-up questions:
1. Do the employees have the necessary strength to do the job? 2. Do the employees have the necessary dexterity to do the job? 3. Do employees have the ability to learn what is expected for them to do
to be successful on the job? 4. Are employees free from any emotional limitations that impede
performance? 5. Are employees recruited, selected, and matched to the realities of the
work situation? F. Knowledge and skills
Open-ended, exploratory question: How do employees learn what they need to be successful on the job?
Direct, follow-up questions:
1. Do the employees have the necessary knowledge to be successful at their jobs?
2. Do the employees have the needed skills to be successful at their jobs? 3. Do the employees have the needed experience to be successful at their
jobs? 4. Do employees have a systematic training program to enhance their
knowledge and skills? 5. Do employees understand how their roles affect organizational
performance?
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